When Resources Fall Short: Supporting Museum Security Teams Through Technology

Webinar: 12:00p MT
Q&A / Forum: 12:45p MT

WEBINAR:

When Resources Fall Short
Security staff are critical to safe and secure operations. However, managing what is oftentimes one of the largest teams in the museum comes with challenges. Learn how the Montgomery Museum of Fine Arts addressed universal issues like:

- Short-staffing, callouts, and turnover
- Budget limitations
- Visitor complaints about security

Museum security teams must maintain consistent collection protection even when staffing and budgets are anything but consistent. Join IFCPP, Art Sentry, and the Montgomery Museum of Fine Arts for a practical case study exploring how technology can help security teams navigate staffing gaps, difficult gallery sightlines, and visitor concerns about security interactions. Attendees will hear directly from museum representatives about their experience, lessons learned, and considerations for institutions seeking to strengthen security without compromising the visitor experience.

PRESENTERS:

Ken Nielsen is the Chief of Security at the Montgomery Museum of Fine Arts where he has risen over a fifteen year career from a security officer position to his current role heading the museum's security department. He is a Certified Institutional Protection Manager through IFCPP. 

Carrie Heflin is a Sales Manager at Art Sentry, the leading video management system designed exclusively for museums and cultural properties. She previously worked at the Smithsonian's National Museum of American History.

Q&A / OPEN FORUM:

Following the webinar presentation by world-renowned subject-matter expert, join us for a Q&A and open forum. Ask your presenter direct questions about the topic, and continue with a peer-to-peer discussion about insider threats and related concerns.

PRESENTER INTERVIEW: